Loot Crate
Loot Crate Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Loot Crate has 1.3 star rating based on 18 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Promises promises, Used to be fantastic items in their crates.
Cons: Delayed crates, No number to contact, Poor service.Recent recommendations regarding this business are as follows: "Buyer beware", "BEWARE!", "Stay away", "don't order from here", "Don’t order".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Loot Crate has 1.3 star rating based on 18 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Promises promises, Used to be fantastic items in their crates.
Cons: Delayed crates, No number to contact, Poor service.Recent recommendations regarding this business are as follows: "Buyer beware", "BEWARE!", "Stay away", "don't order from here", "Don’t order".
Most users ask Loot Crate for the delivery of goods as a solution to their issues.
Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNever received a refund
- Promises promises
- Not delivering orders and bluntly ignoring customer concerns
Preferred solution: My crates as ordered primarily if not then a full refund including all costs.
User's recommendation: Buyer beware
Fraud
- Robbers scam artists
- No number to contact
User's recommendation: Stay away
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAlmost a year later and still do not have merchandise!! I'd give 0 stars, but it won't let me!
- 10 months later
- Still waiting for paid in full item almost a year later
- No number to contact
Preferred solution: Deliver product or service ordered
User's recommendation: don't order from here
They suck.
Lootcrate sucks
Preferred solution: Deliver product or service ordered
Still not getting everything i have been promised!!!
I ordered a year subscription for a marvel loot crate in December 2020 for $261.84 I only received 3 of the 6 boxes that were promised!!!! I have not received anything since august 2021!!!!
Then in December of 2021 you charged me for another year subscription $261.84 and even with that I have not received anything!! February 7th 2022 I sent you an email addressing this problem. On February 13 of 2022 I got a response from you telling me that a crate was scheduled to be shipped to me mid February 2022 and another one scheduled to ship early April 2022. which doesn't make any since since I haven't even received all 6 from 2021!
It is now May of 2022 ! I should be receiving the 3 boxes from 2021 all together not every other month!! not to mention the 2 that I should have also received that you charged me for in December 2021 for 2022. 5 crates total!!!
Still have received NOTHING!!!! And the emails that I keep getting are telling me that things are delayed due to Covid. At this point being May now 2022 that excuse it not going to cut it and is really ridiculous if you think I'm buying that!!!! I've received everything else I have ordered from everyone else that I have ordered from from all over the world!!!
And on top of that you say to reach out if I have any other questions or concerns! I feel the emails I've sent before would be enough questions and concerns to have someone representing you call and remedy the problem!!! seeing as you have no customer service phone number or on line chat to actually speak to someone. Instead I get a computer generated response that does NOT!!
remedy my problem! At this point I should be getting all my boxes or I should be Getting a refund for everything I have yet to receive!!! This is a horrible business practice!!! If I don't get an adequate response I guess I will have to assume your company is a scam!
and take the appropriate actions and report to my bank that I'm being scammed like everyone else. Reviews that I've been seeing saying that they have been having a lot of the same problems as I've had have been really bad.
Guess i will have to be like them and give bad reviews and make sure nobody else falls victim to you! Its really a shame my husband was really looking forward to these crates seeing as they were a Christmas gift!!!
User's recommendation: BEWARE!!
Unsatisfied
Preferred solution: Deliver product or service ordered
User's recommendation: Don’t order
Haven't received crates
Incredibly ignorant model with no customer service phone number and no response from online support in 8 weeks
User's recommendation: DO NOT USE THIS COMPANY
LOOT CRATE OWES ME $260.19!!!!!!
- Used to be fantastic items in their crates
- Stopped sending crates but continued to charge
Preferred solution: Full refund
User's recommendation: DON'T DO IT!! It would be better to just throw the money out your door.
Mad about 2 of 4 missing crates
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDelayed
- Poor service
- Delayed crates
Preferred solution: Let the company propose a solution
User's recommendation: Its a *** scam like site its like we will ship it and then ends up taking 1 year too be delivered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey stole money from my credit card
- Robbers scam artists
Preferred solution: Full refund
User's recommendation: Run run as far as you can
E-commerce Talks
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI want to change my Fallout Loot Crate shippong address from 50 East Grove Street, Monroe, Michigan 48162 to 5950 Roseland Ave, Monroe, Michigan 48162
- Delayed crates
Preferred solution: Deliver product or service ordered
User's recommendation: Easier access to customer support website.
Payments
Preferred solution: Deliver product or service ordered
Don't bother
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"Errol" also replying to me and not giving me any information, just stealing my money